Cyprus Airways announces changes and measures due to COVID-19

10.03.2020

Cyprus Airways announces changes and measures  due to COVID-19

9th March, 2020

Larnaca, Cyprus – Due to the developments with coronavirus (COVID-19), Cyprus Airways is taking measures and making temporary changes that affect its current flights schedule.

 

The Cypriot airline offers a penalty waiver for passengers traveling between 9 March 2020 and 10 April 2020, who have booked their tickets before 29 February 2020 and wish to change their travel date. In case of a fare difference, the amount will be collected as usual. Customers who booked their tickets directly with Cyprus Airways, they should contact the company’s Call Centre for any ticket changes at 8000 8111 (National toll free) or at +357 24000053 (international calls).  Customers who booked their tickets through their Travel Agency should contact their Agency for such changes.

 

In addition, the airline plans to proceed with certain flight cancellations for the months of March and April. All affected passengers will be informed about their cancelled flights via email and will be offered alternative travel arrangements. Passengers can ask for specific dates of travel at no extra cost or ask for a full refund.

 

Cyprus Airways is monitoring the situation closely and following the instructions of World Health Organisation (WHO) and European Aviation Safety Agency (EASA) on this important issue. For any further information please visit www.cyprusairways.com


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